How will I know when my goods have arrived?


At the Destination airport, you will be contacted immediately by the airline’s cargo department or the ground handling agent for the airline by telephone.

They will advise you where your goods are being held for collection.

Exportair will always provide you with the contact details for the airline cargo department (or their agent) in your destination.

We recommend that you are pro-active, track your freight (link)and contact them so you can efficiently receive your belongings.

This will also help you to avoid storage fees (link).

The airline or their agent will notify you by phone after your goods have arrived. We will also advise you of the contact details of the carrier concerned where possible.