Faqs

We accept cash, bank transfers, credit cards (Visa and Mastercard) and Eftpos. (in Australian dollars).

Of course. Our rates and services are tailored to meet the needs of the student community.

You can help keep air travel one of the safest means of transportation by observing some basic rules. An aircraft can experience dramatic variations in temperature and air pressure. This can [...]

Personal effects are typically viewed as used items that have been in a person’s possession for at least 12 months. Most countries offer a generous duty-free allowance on personal effects, which [...]

Be sure that you are allowed to import your items into the desired country. There are sometimes different rules for permanent residents. There are sometimes limits to the amount of personal [...]

There are some limits and restrictions, but they can be sent. Please contact us to discuss.

Some items are very large in size but light in actual weight e.g.: surfboards, bicycles or televisions. This type of item is usually assessed on a ‘volumetric’ basis. The airline [...]

Exportair can offer you industry approved packaging cartons as follows: Book Cartons (strengthened corrugated cardboard) $5.00 each 41cm x 44cm x 31cm Removal Cartons / Tea Chests (double-wall [...]

Exportair does not provide a packing service, however we can refer you to reputable colleagues who can assist.

As an extra service we can wrap your cargo. Security is a big motivation. Wrapping provides an extra layer of protection. Protection is another benefit. Wrapping will hopefully protect your bags [...]